For questions regarding your order please email us at swimwithsharksny@gmail.com  

Shipping – We ship all orders via USPS

Domestic - USPS Priority for orders over $25.  USPS First Class for orders under $25.  An email will be sent to confirm shipping with tracking info.  

International - USPS International (no tracking)  An email will be sent to confirm shipping.  Please allow 2 weeks transit time for international shipping. SWS is not responsible for any delays due to customs.   

The customer is responsible for any additional taxes and duties. 

*If you are using a paypal account to check out please make sure that the address associated with that account is where you would like the ordered shipped to.  

*If you need your order by a certain date please email us asap so we can see if we can make that date and process quicker.

Returns –  Returns/Exchanges must be made within 7 days from when the order was received.  Items must be in their original packaging in as-new condition.  No returns/exchanges available for international orders.

Price Adjustments -  Orders placed within a week before a website sale can contact us for a price adjustment.

Collabs? -  We are open to collaborations that fit our creative aesthetic while bringing something unique to our customers.  This does not include free merch in exchange for exposure.  We wish we can just make cool stuff and give it away but then we wouldn't exist. If you have picked something up, thanks for the support!  You are supporting a very small local business and it is very much appreciated!